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Collection of Personal Information
Fruit Suite collects personal information when you contact us, register for our services and in the course of providing services. In particular, Fruit Suite collects the following types of information: name, company, business contact information (email, address and telephone number), company information (such as number of employees, budget) and billing information (credit card or bank account information for the purpose of processing direct payments for customers who sign up for delivery service with us). We may also collect and use other data such as (but not limited to) purchasing habits to enhance and improve our service to you.
We may collect additional personal information from you from time to time. By providing such personal information to us, by using the services and/or by participating in any programs that we may offer from time to time, you consent to or use of personal information disclosed by you for the purposes identified above.
Use of Personal Information
Fruit Suite uses the personal information collected for the following purposes: (a) providing the services you have requested from Fruit Suite; (b) to respond to any enquiries, feedback or complaints; (c) inform you about services and product offers, such as letting you know about upcoming changes or improvement.
We may also use your email address to send updates, newsletters or other news regarding our products and services. All email communication will have the option to not receive these emails however you may not opt out of emails relevant to your specific order.
Access to Personal Information
Fruit Suite expects customers to provide accurate information and notify it of any changes to continue with effective administration or service. Such things as (but not limited to) phone numbers, addresses or payment methods must be kept up to date by the customer.
Fruit Suite monitors site traffic and usage patterns to better determine what we think you’d be interested in viewing. This also helps us to improve our web site. Fruit Suite uses Google Analytics to advertise online. Third-party vendors, including Google, may show Fruit Suite ads on sites across the internet. Fruit Suite and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to your website.
Fruit Suite will not share your information with any outside source without first obtaining your written permission with the exception of third-party services that are required to operate our business such as payment gateways, delivery routing software, customer support ticketing software and so on. None of these companies are authorized to contact you or otherwise sell your personal information.
Our sub-processors are located in the United States (although this location may change from time to time) and accordingly your personal information may be available to the U.S. government or its agencies under a lawful order, irrespective of the safeguards we have put in place for the protection of your personal information. By using our website or services, you consent to the hosting of your Personal Information in the United States.
Safeguard & Security
All information collected from customers is safeguarded through various means such as (but not limited to): restricted access to databases and servers, cyphering, passwords, encryption, as well as locked filing cabinets for information collected in paper form. All staff are trained in proper safeguarding of information with periodic audits conducted. If paper documents containing personal customer information are no longer required, they are shredded.
We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register for the service. If you believe that we have collected personal information about a minor in error, please contact us at the contact information below.
Email: firstname.lastname@example.org; or
Address: Attention: Privacy Officer
55 Plywood Place, Etobicoke ON, M8Z 5J3
Last updated, December 3, 2019